The Golden Theory - Easy Returns, No Worries!
We want you to love what you buy from us, but if something’s not quite right, here’s how we’ve got your back:
1. Got the wrong or damaged item? No stress! We’ll send a replacement right away. Just let us know within 7 days.
2. Changed your mind? No problem! We’ll refund your money after a quick quality check (QC) on the return. Just note the small return shipping fees:
a. Orders between Rs. 0 - Rs. 899: Rs. 150
b. Orders between Rs. 900 - Rs. 2999: Rs. 350
c. Orders between Rs. 2999 - Rs. 4999: Rs. 500
d. Orders over Rs. 5000: 10% of the order value.
Important: Please keep the original packaging, foam, and boxes (even if the product’s damaged). It helps us sort things out with the courier and ensures a smooth return process. There are certain products that might not be eligible for return because of it's fragile nature. Please find the detailed policy here!
Need help? Just give us a call at +919099096411 or drop us an email at hello@thegoldentheory.com.
We’re here to make things right!